Privacy Policy

Last Updated: November 20, 2025

VoxCanal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

• Email address
• Full name
• Country of residence
• Phone number (for payment processing)

1.2 Content You Provide

• Images and documents you scan or upload
• Audio recordings you create
• Text extracted from your scans
• Generated summaries and audio files

1.3 Usage Information

• App usage statistics and activity logs
• Credit balance and transaction history
• Device information and operating system
• Language and voice preferences

2. How We Use Your Information

We use your information to:

• Provide and maintain the VoxCanal service
• Process your scans and generate audio summaries
• Manage your account and credit balance
• Process payments and maintain transaction records
• Improve our AI models and service quality
• Send service-related notifications
• Provide customer support
• Comply with legal obligations

3. Data Processing and AI

Your scanned content is processed using third-party AI services to extract text and generate summaries. We use:

• OpenAI services for text processing and summarization
• Text-to-speech services for audio generation

These services may process your content according to their own privacy policies. We do not use your content to train AI models without your explicit consent.

4. Data Storage and Security

We implement appropriate security measures to protect your information:

• Data is encrypted in transit and at rest
• Secure authentication using industry-standard protocols
• Regular security audits and updates
• Limited access to personal data by authorized personnel only

Your scanned content and generated summaries are stored securely and associated with your account for your access and review.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at support@shiphustle.com.

6. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist in operating our app (AI processing, payment processing, hosting)
• When required by law or to protect our legal rights
• With your explicit consent

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Withdraw consent for data processing

8. Children's Privacy

VoxCanal is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Camera and Microphone Permissions

VoxCanal requires access to your device's camera to scan documents and microphone to record audio. These permissions are used solely for app functionality and we do not access these features without your explicit action within the app.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@shiphustle.com